Company context file
One file about your business to upload to AI projects: products, customers, numbers and processes.
What it is
Upload this file to a project's knowledge: Project knowledge in Claude, project files in ChatGPT, Gem files in Gemini. The assistant stops asking the same questions every time and stops inventing facts about your business. The section "Numbers you can use publicly" guards against made-up statistics in your copy. Update the file whenever your prices and products change.
- Context
- Projects
- Template
Text to copy
# Company context — [Name]
Updated: [date]
## In brief
[What we do, who it's for and how we're different: 2-3 sentences]
## Products and prices
| Product | Who it's for | What's included | Price | How to buy |
|---|---|---|---|---|
| [Name] | [segment] | [contents] | [price] | [link or process] |
## Customers
- Main segment: [role, situation, location]
- Biggest pain points (in their words): "[quote]," "[quote]"
- Why they buy from us: [reasons from interviews and reviews]
- Why they don't buy: [objections]
- Who we're not a fit for: [important for honest answers]
## Numbers you can use publicly
- [for example: 120 graduates since 2025]
We don't mention any number that isn't on this list.
## Processes
- How an inquiry comes in: [channel → who replies → response time]
- Payment and refunds: [terms]
- Support: [channel, response time]
## Links
- Website: [URL]
- Social media: [links]
## What we don't say
- [for example: we don't promise how fast people get results, we don't name competitors in comparisons]Lessons that use it
Professions it helps
- HR generalist and recruiter
- Small business owner
- Learning and development specialist
- Technical writer
- AI consultant
Showing 5 of 6
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Checked: October 2026