Crisp

What it is

Crisp combines website chat, a shared inbox for email and messaging apps, a knowledge base and an AI agent that answers from it. The free plan has no time limit and includes two seats, a chat widget and the shared inbox; paid plans come with credits for AI replies. Translation of customer messages works in more than 50 languages. New accounts get every feature free for 14 days, no card needed.

Who it is for

Professions we suggest this tool for:

• 🎧Customer support agent

Price

Freemium

Plans change; current prices are on the official page: crisp.chat

Where the course teaches it

• ★AI Customer Support: a ticket system, RAG over a knowledge base, smart support
• ★AI chat on your website: Crisp + Claude, a smart widget

Alternatives

• 🗨️Tidio · Live chat for your website plus the Lyro AI agent, made for small stores, with a free plan.
• 💬Chatbase · AI support agent trained on your documents and website, with a free plan available.
• 📬Help Scout · Shared support inbox with a knowledge base and AI answers, plus a free plan.

Official site