Tidio

Customer support Freemium Checked: October 2026

Live chat for your website plus the Lyro AI agent, made for small stores, with a free plan.

What it is

Tidio combines website chat, a shared message inbox and Lyro, an AI agent that answers from your knowledge base. The free plan includes 50 conversations a month and 50 one-time Lyro conversations. According to Tidio's help center, Lyro answers in more than 45 languages. It's a good fit for a store or studio where one or two people handle support.

Website chat
Chatbots
Online store

Who it is for

Professions we suggest this tool for:

AI front desk specialist

Price

Freemium

Plans change; current prices are on the official page: tidio.com

Alternatives

Chatbase · AI support agent trained on your documents and website, with a free plan available.
Crisp · Website chat, shared inbox and an AI agent with a knowledge base, plus a free plan with no time limit.
Jivo · A Russian-language chat for websites and messengers with an AI operator. Has a free plan.

Official site

Open the site ↗

Checked: October 2026 · source