Gorgias

Customer support Paid Checked: October 2026

Support for online stores: customer orders next to the conversation, plus an AI agent.

What it is

Gorgias is built for online stores, mainly on Shopify: a customer's orders and details appear right next to their request. The AI Agent answers routine questions and costs $0.90 per interaction billed yearly or $1.00 billed monthly; each interaction also counts as a ticket on your plan. Plans start with Starter at $10 a month for 50 tickets, and there's a 7-day trial with no card.

Online store
Shopify
Support

Price

Paid

Plans change; current prices are on the official page: gorgias.com

Alternatives

Tidio · Live chat for your website plus the Lyro AI agent, made for small stores, with a free plan.
Zendesk · A support ticket system: email, chat and social in one queue, plus AI agents.
ManyChat · Auto-replies and funnels in Instagram, Messenger, WhatsApp, TikTok and Telegram DMs.

Official site

Open the site ↗

Checked: October 2026 · source